Mission of KIPA
The mission of the Kosovo Institute for Public Administration (KIPA) focuses on the professional development and strengthening of the competencies of civil servants at both central and local government levels. Through training programs and policy advancement, this institution aims to increase the efficiency and quality of services provided to citizens by the state administration.
Vision of KIPA
Creating an efficient, transparent and professional public administration. We aim to align Kosovo’s civil service with the best practices of the European Union, by continuously building the capacities of our civil servants to serve citizens in a fair, prompt and accountable manner.
Values
In its activity, KIPA is supported and guided by these main principles:
- Legality – Adhering completely to the legal framework in every process.
- Quality management – Providing training with high standards.
- Efficiency – Optimal use of resources for maximum results.
- Professionalism – Dedication, expertise and high work ethics.
- Impartiality – Equal, objective and non-discriminatory treatment.